
Steve Atkinson sent us a letter to thank us for quick service as he was heading out to paint Canyon de Chelly, Arizona, September 20-27 with Plein Air Southwest.
He said, "In September I placed a frantic call to you. I had just traveled to Arizona to participate in the SouthWest Plein Air's Canyon de Chelly paintout on the week of Sept 20-27th, 2009. When I got to Prescott,Az where I would be staying and painting for the week prior to the paintout, I realized I had forgotten to include my rock sling on my tripod. Doesn't sound like an emergency I know, but that sling is one of the most important pieces of my plein air set up. Not only does it keep my tripod stabilized, during windy conditions (which is just about everyday at Canyon de Chelly), but it also is what I attach my paper towel discard bag to. I placed my order online and called to talk to one of your staff to see if they could get it to me as quickly as possible. I don't remember the young woman's name who answered the phone and helped me, but she couldn't have been more helpful or understanding. I got the bag in a couple of days, and she made the paint out something I will never forget."
He wrote about the experience in his blog, including some local history, wildlife and strategies for painting such a large-scale landscape.






